Accessibility & help
A clear way forward.
If something on this website gets in your way, let us know.
Need a hand using the site?
If a page, video, form or document is difficult to use, contact the team. You can ask about another way to access the information or take the next step.
You don’t need to describe a disability or medical condition. Tell us what isn’t working and what would help.
When reporting a website problem
- Share the page address or name.
- Describe what you were trying to do and what happened.
- If you know them, include your device and browser.
Don’t send passwords, wellbeing answers or other sensitive details in a screenshot.
Ask for help ↗Useful ways to get around
Use the “Skip to content” link at the start of each page to reach the main content with a keyboard. Your browser’s zoom controls can enlarge the page.
If an embedded application, donation form or video isn’t working, use its separate-page link where available, or contact us.
We’re continuing to improve the site. If you find an access barrier, we’d like to hear about it.